Employment Opportunities

Avaya PBX Administrator



** Local candidates only **

Company based in Cedar Rapids, Iowa. Customer site located near the Davenport area.
Telecom Analyst / Voice Network Analyst
Summary: Provide administrative and operational support for the Avaya Communications Manager system for local and remote locations. Support peripheral systems to include Avaya's Call Management System (CMS), Intuity Messaging and call accounting systems.
Essential duties and responsibilities: • Maintain operational effectiveness of multiple Avaya Communication Servers (PBX), Avaya CMS reporting, and Avaya Intuity voicemail networks, both local and remote. • Create and maintain call routing for new and existing call center programs/customers. • Monitor system resources and processes to prevent loss of service. • Consult with management, vendors, carriers, and technicians to determine voice network needs and system requirements. • Create and/or evaluate project proposals by assessing project feasibility. • Install new software applications or hardware equipment, coordinating assistance from third party technicians. • Add and maintain users on the voice network by: assigning application access, ensuring security, and maintaining their configurations are within standards. • Assists gathering bid prices on equipment and supplies as needed. • May research, recommend, and implement new voice network technology.
Minimum Qualifications and Requirements: Education:
Associate's degree (A. A.) or equivalent from two-year college or technical school; or two years related experience and/or training; or equivalent combination of education and experience. Technical Knowledge:
Minimum 2 years experience maintaining an Avaya PBX, preferably in a VOIP environment. Familiarity with routing tables, station feature programming and other related services. Familiarity with Avaya's VoIP technology including Media Processors, CLANs, IP Network Regions, Media Gateways, etc. a large plus.
If you are interested in this position, please contact Jeremy Ward at: >> jward@involta.com

Telecommunications P Card Coordinator



KONE Telecommunications program administration including maintenance of voice and data records, extension relocation, phone system maintenance, long distance and wireless support, service activations, ordering service and equipment, outage and escalation processes, 911 emergency response system, disaster recovery, PBX-Extension, teleconferencing, video conferencing, calling cards, voice mail system, monthly invoices.
If you are interested, please click here: >> Kone, Inc.

Telecommunications Analyst



Our well-respected client, located in the northern suburbs, has an immediate need for a top notch telecommunications analyst. Their ideal candidate would possess the following expertise: 4 year degree in business oriented major 5+ years hands-on experience w/some in telecommunications or related setting Power Excel user Exemplary verbal and written skills Strong attention to detail Some of your daily responsibilities will include (but not be limited to): Administration of telecommunications expense management system Assisting with daily functions of processing telecom invoices Additional duties related to telecommunications invoicing function If you have the above outlined skillset, apply on-line immediately as they are anxious to hire. Interviews have already begun. If your skillset is a match we will contact you shortly. Top pay rates and competitive benefits are waiting for you! Kelly Financial Resources 2700 Patriot Boulevard Glenview, IL 847-486-0582 .
If you are interested, please click here: >> Kelly Financial Resources

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Last Modified: January 19, 2009
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