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Definity Tools & Tips

This page will be updated frequently with useful tools, tips and shortcuts for your Definity system.

Printing Button Labels -
"I use DSA and have built three label text files to fit different department preferences, to make labels say whatever they want. It works really well. However, I don't use preprinted sheets from Lucent. It is easier to just print on a good-quality paper and use an office paper cutter. If you need help, let me know. I am really hard to get a hold of. It's easier to E-mail me."

Michael Hutchison
Facility Manager
Phone: 1-563-468-5236
Fax: 1-253-295-8818
http://www.iowa80truckstop.com/

Handy Traffic-engineering tool
(This file is in executable form. Save to your computer and open from there)

Definity Reports Quick Reference
< Word Format >  < HTML Format


Avaya - Contact Center Glossary
(Avaya Contact Center Glossary handed out at the WCCC Workshop held June 7, 2006 in Muscatine, IA)

< Glossary - Word Format>


Last Modified: June 8, 2006
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